Refund Policy

1. Refund Eligibility

At Mockgnosis, we want you to be completely satisfied with your subscription. We offer refunds under the following conditions:

• Refunds are available within 14 days of purchase
• The refund is available for the first month of subscription only
• Refund requests must be made before significant usage (less than 50% of features accessed)
• All refunds are processed to the original payment method

2. How to Request a Refund

To request a refund, please follow these steps:

1. Log in to your Mockgnosis account
2. Navigate to Account Settings → Billing
3. Click "Request Refund" button
4. Provide your reason for the refund request
5. Submit your request

Alternatively, contact us at support@mockgnosis.com with your request.

3. Processing Time

Approved refunds are typically processed within 5-10 business days. Depending on your bank or payment provider, it may take an additional 3-5 business days for the funds to appear in your account.

4. Non-Refundable Items

The following are non-refundable:

• Subscriptions purchased more than 14 days ago
• Annual subscriptions after the first 30 days
• Accounts with extensive usage (more than 50% feature access)
• Refunds requested after the subscription renewal

5. Subscription Cancellation

You can cancel your subscription at any time through your Account Settings → Billing → Cancel Subscription. Your access will continue until the end of your billing period, and we will not charge you for the next billing cycle.

6. Contact Us

If you have questions about our refund policy, please contact us: