Privacy Policy

1. Introduction

Mockgnosis ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, phone number, and password when you create an account
• Payment Information: Billing address, payment method details (processed securely through payment gateways)
• Usage Data: Exam attempts, scores, time spent, questions answered, and learning progress
• Device Information: Device type, browser, IP address, and operating system
• Communication Data: Emails, feedback, and support inquiries

3. How We Use Your Information

We use the information we collect for:

• Providing and improving our exam preparation services
• Processing payments and managing subscriptions
• Sending account-related notifications and updates
• Personalizing your learning experience
• Analyzing usage patterns to enhance our platform
• Responding to inquiries and providing customer support
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures including SSL encryption, secure databases, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, process payments, and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Payment processors for transaction processing
• Service providers who assist in operations
• Legal authorities if required by law
• Business partners with your explicit consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to remember your preferences, understand usage patterns, and enhance your experience. You can control cookie settings in your browser. Disabling cookies may affect some functionality.

8. Your Privacy Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Port your data to another service

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: